Refund policy

Orders ship within 1–2 business days.

Returns & Exchanges

We want you to love what you ordered. If something isn't right, you have 5 days from delivery to request a return or exchange.

What qualifies

Items must be unworn, unwashed, and in their original condition with all tags attached. We can't accept pieces that show wear or any trace of makeup, deodorant, perfume, or stains. Final sale items are not eligible.

How to start

Email hello@riellibrand.com with your order number and whether you'd like a return or an exchange. We'll take it from there.

Refunds

Approved returns are refunded to your original payment method. Original shipping costs are non-refundable.